Refund policy

Last updated: March 2026

At All About Cars, we want you to be satisfied with your purchase.

Returns

If you are not completely satisfied with your order, you may request a return within 30 days of receiving the item.

To be eligible for a return:

  • The item must be unused

  • The item must be in its original packaging

  • You must provide proof of purchase

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with photos of the issue.

We will arrange:

  • A replacement product, or

  • A refund if a replacement is not available.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used products

  • Items damaged due to misuse

  • Clearance or final sale items

Refunds

Once your return is received and inspected:

  • Approved refunds will be processed to your original payment method

  • Refund processing may take 5–10 business days depending on your bank or payment provider

Return Shipping

Customers may be responsible for return shipping costs unless the item was defective or incorrect.

Contact

Email: allaboutcars.store@gmail.com 

Shipping Policy

Last updated: March 2026

At All About Cars, we aim to deliver your order quickly and safely.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times vary depending on your location:

  • Australia: 5–12 business days

  • International: 7–20 business days

Please note these are estimates and may vary due to:

  • Shipping carrier delays

  • Customs processing

  • High demand periods

Shipping Costs

Shipping costs will be calculated and displayed at checkout before you complete your order.

We may occasionally offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status.

Delayed or Lost Packages

If your order has not arrived within the expected timeframe, please contact us and we will investigate the issue with the shipping carrier.

Email: allaboutcars.store@gmail.com